The settings have been checked at 2 dealerships, they installed a new system and nothing changes. What if it was an emergency and we had to find a hospital? It can take 10 minutes just trying to work the system, and how do we know it would take the fastest route? We live in Southern CA and it does not even recognize freeways that have been here 10-20 years or more. We are still pursuing matter because we are very disappointed Honda is not standing behind this. If i purchased this through a store, i could return it. It has never rerouted us due to traffic, and many times you can't change anything unless you pull over and stop the car. There are free apps on our phones that work much better. The Representative claims after my last visit, this is how it is supposed to work and there is nothing they can do because it is not broken. I have tried working with the dealer and want my money back for the system. Some … local places i search for, and the navigation directs me to other cities or Canada. It is not user friendly - it has a knob and you can take 10 minutes or more trying to find where you are going if you can even find it. THis has happened in other states we travel too - not just ours. We can be a few blocks from home, and it thinks we are 3 miles away. We paid way too much money for a navigation system that does not work properly. In fact, Honda of Conyers was not mentioned by either site and they were the lowest. Most will only provide 1 or 2 dealership prices, not necessarily the lowest. Also, Internet sites like Edmunds and TruCar have their favorite dealerships, and don't actually give you access to all the possibilities. Praise God, because 5 days later Honda of Conyers agreed to sell me the same van for $1066 less and would have taken my cashiers check (but I had subsequently cashed it in preparation for a cleaner deal). I told them if they wouldn't take the check I was walking out.and they refused to waive their policy, and I walked. The finance manager and subsequent sales manager told me their dealership had a "policy" against taking cashiers checks and told me I would have to cash the check and bring them the cash. Case in point: I originally negotiated a purchase with a Honda dealership for $36,000 drive out and was sitting at the finance managers desk with $1500 cash and a certified cashiers check for $8500. According to Donald Trump (Art of the deal), any deal you can't walk away from is a deal your are too emotionally involved with to get a good deal (paraphrased). The reason for them to deal was they received the van from another high volume dealership and it had sat on their lot for 60 days or more. One dealership, Honda of Conyers, knocked off over $7K the list price and sold me the van for $34,934 drive out with 1.9% financing for 4 years. Don't believe the old line: You are asking me to sell … my vehicle for less than I paid for it.how can I stay in business without a profit? Case in point: Every dealership I called was quoting $37,000+ drive out (list $38,900) and two said $35,700 was the lowest drive out price possible. Dealerships with low inventory have to make their profit off the customer, not incentives from the manufacturer. Rule #1: Best prices will be found at high volume dealers. Challenge the lowest price with an even lower price and send your offer to the dealership. Test drive, but don't purchase on the spot.
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